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How Managed Care Organizations Can Save Money While Easily Meeting Compliance Deadlines

How Managed Care Organizations Can Save Money While Easily Meeting Compliance Deadlines

Secure workflows can help organizations meet compliance and streamline costs

As a commercial printer, we understand that today’s jobs and customer requirements are very different than they were just five years ago. That is why we have chosen to invest in automated workflow technology to reap the benefits of automation, in turn saving our customers money and dramatically cutting down lead times. Secure workflows can help you meet compliance needs quickly and effectively.

Looking inward, InfoTrend’s Software Outlook reported last year that only 8% of North America’s commercial print sector is using automation. When implementing automation, there are definitely challenges, primarily the costs involved and having a mixed vendor environment. However, the benefits trump the challenges.

Automated Workflows

In a nutshell, automation streamlines processes and creates efficiencies, but what does that mean for your healthcare business?

For starters, when you use automated print communications, you can reach out to members automatically in a matter of 48 hours or less. (It’s kind of magical.) Think of open enrollment kits, or confirmation of benefits, or any other communications that need to meet compliance requirements. Print communications with automation can save thousands of dollars on postage alone because you can utilize standard mail, instead of priority, to meet tight compliance timelines.

If you are a managed care organization (MCO), we invite you to see how our secure workflow solutions can help you easily be compliant and efficient, actually adding to your bottom line.

(And, if you weren’t aware, AGS adheres to strict HIPAA and HITRUST/SOC2-compliance standards.)

This is how it works: Members upload data files into a portal on a daily basis via secure FTP. Data files are processed, and based on the files and workflow, we can quickly print and mail any communications within a specified SLA. Some of our custom solutions include portals like these:

Streamline Web Portal

  • Centralize all communications, including stationary products, letters, handbooks, directories and marketing materials, which will allow employees from any department to easily access and send materials to members when needed.
  • Store pre-approved standard communication templates, which means you don’t need to reinvent the wheel every time you send out a communication.

Customized Web Portal

  • This portal serves to automate processes and manage secure workflows for all member mailings, like educational letters, invoices, ID cards, welcome kits, case management letters, and more.

End results: Users of our solutions are extremely pleased by the quick turnaround and the ability to track all member communications with a date and time stamp. This is especially crucial in the case of an audit. Because of automation, we can adapt and adjust as necessary, making us a great MCO partner.

We invite you to give our workflow automation solutions a try. Reach out to learn more.

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